Does Cal-Tek require RMAs?
No, but please be sure to include contact information, return address, and
specify any special requirements for
equipment returned to us for calibration or repair. See our our "CONTACT"
page for our shipping address.
What is your turnaround time?
Our standard turnaround is 5 to 7 working days for calibration work. Expedited
service is available for certain instruments. Please contact us to arrange
for expedited service.
What are your payment
terms?
Standard terms are Net 30 days. We also accept Visa, MasterCard, and
American Express.
Do you pick up and deliver?
Yes. Minimum quantities and distance limitations may apply, contact us for
details.
Do you calibrate onsite?
Yes, although certain items may need to be calibrated at our facility.
Please contact us to arrange for onsite service.
We have been serving the
calibration and repair requirements of our customers since 1972. If you do
not see the answer to a specific question here, contact our customer
service staff. We look forward to talking with you and answering your
questions.
E-mail us or call toll free: 1-800-447-4020
Cal-Tek Co. Inc., 20 Republic
Road, North Billerica, MA 01862
